This serves as official notification that TBi, Bluewave and/or one of its suppliers will be performing maintenance on its network as described below:

Maintenance Ticket #: 21062

Urgency: Emergency

Primary Date: 6 August 2020, 2 am

Duration: 4 hours

Location of Maintenance:

• FB Perry Building
• Washington Mall
• Colonial Insurance
• Armoury Building

Reason for Maintenance: Upgrades to improve the stability of network

Description: TBi will perform various equipment and configuration upgrades that will require devices being offline for short periods

Impact: Internet service will be offline at various points during the 4 hour maintenance window

Circuit I.D.’s affected: NA

Please note: All maintenance entails a certain level of risk, and although TBi makes every effort to provide accurate expected customer impact, there is always the possibility of conditions outside of TBi’s control to cause impact to be greater than anticipated.