President and Chief Executive Officer
As the General Manager of EEG’s Renaissance Aviation division 2011 -2016, Nick successfully transitioned this operation into a valuable EEG asset, culminating in the sale of the business in 2016. Nick is formerly the Vice President, E-Business and Technlogy Solutions for a Bermuda-based direct insurer operating in the Bermuda, Bahamas and Barbados markets; Director of Technology at the Bermuda College, and is a technologist and leadership specialist who has successfully directed the three companies in the East End Group, as well as serving as EEG CIO.
Nick was educated at Warwick Academy, St. Leo University and Dalhousie University as well as at Northwestern University’s Senior Executive Program.
Chief Technology Officer
Jamie has a 30-year career in business and technology. He was the founder of Sbi Ltd., a technology solutions company, and Igility Ltd. where he served as the CEO and Chief Global Architect. During his time with Igility, he expanded the eMoo and Transact brands as well as experienced double digit growth in BCS and Sbi.
Jamie has extensive experience in the Bermuda Telecoms industry having managed Transact from a single product company with less than 50 customers to a well-recognized industry leader using a diverse set of product creation, market penetration and unique pricing strategies. Jamie has a broad systems and management background in product development, systems integration, management, and project methodology.
Chief Operations Officer
Brian is a former Commanding Officer of the Bermuda Regiment. He commanded 450 military personnel and was responsible for all strategic planning, financial budgeting, career management, public relations, recruitment and operational effectiveness of the Regiment.
Educated at Mount Saint Agnes Academy Bermuda and BA Business Management from St. Leo College, Florida, Brian was the General Manager of EEG’s paving and Telecom division from 2013 to 2016. He also has a background in captive management, insurance/reinsurance and commercial banking.
Chief Financial Officer
Brett has a B.A. in Economics from Dalhousie University, a Masters in Accounting and a M.B.A. from Northeastern University as well as a CPA designation from the state of New York. Brett spent three years with Price Waterhouse before moving on to BlueCross BlueShield of Georgia, World Access, and then Risk Management Alternatives where he was as Vice President with direct responsibility for a staff of 40 and a budget of over $3 million.
Brett returned to Bermuda with AIG to assume the role of Vice President of Information Technology, and was the senior IT executive responsible for all technology delivery and support for Allied World Assurance Ltd.
Brett joined Telecom Bermuda in late 2004 as Managing Director, and then transitioned to CFO of EEG.
Vice President Marketing, Public Relations and Corporate Communications
Nicole Williams Smith is a senior communications and marketing professional with over 20 years of experience. She has worked in the media as well as the domestic insurance and utility sectors prior to getting involved with telecommunications. Nicole has managed multimillion-dollar department budgets and has led high-profile corporate sponsorships associated with the Louis Vuitton America's Cup World Series. She has extensive crisis communications experience having managed company responses during multiple hurricanes and was also part of the communications team during the 2005 BELCO fire.
Nicole received a B.A. in Political Science from the University of Western Ontario and holds a MSc. in Project Management from Kaplan University. She is a Doctoral candidate having been accepted into Walden University's Marketing Doctorate Program. She is a member of the Public Relation Society of America and is a former Vice President of Bermuda Autism Support and Education.
John Manderson has spent the last 25 years in the Telecommunications and IT industry providing executive and strategic support to many telecommunications carriers both on the Island and overseas in countries such as USA, Canada, UK, 14 countries for Cable & Wireless in the Caribbean and as far away as Guam.
For the last 13 years he has headed up Wireless Ventures Ltd in Bermuda as its President and CIO providing consulting services to every Telecommunication provider on the island of Bermuda & International Telecommunications Market under the Wireless Ventures Brand.
John has accomplished a number of firsts in the Bermuda Marketplace alone:
- Introduced ATM and DSL to Bermuda while at BTC as well as digital cellular to the island via TDMA at BTC
- Introduced GSM & Global Roaming to Bermuda via Telecom Bermuda
- Introduced GPRS/EDGE/3G, Blackberry (via AT&T) and international roaming (180 countries) to Bermuda
- Introduced the iPhone to Bermuda via M3 Wireless
- Introduced Advantage 360 BSS/OSS to M3 Wireless, Digicel, CellOne and TBI
- Implemented BSS/OSS for M3, Digicel and TBI and country support for Advantage 360 BSS/OSS Platform
- Wrote the future business strategy and technology strategy for M3 Wireless
Contributed many business, Telecom & IT articles for European CEO magazine from 2004 to date.
- John is a Member of the GSM Association, 5G, LTE, IoT and Wifi Forums
He has managed the complete outsourcing of multiple carrier’s International Roaming Businesses, of note for M3 Wireless increasing their footprint of outbound destinations to over 280 on both 2G and 3G networks overseas while delivering new revenues and increased margins in a tightly competitive market. M3 then merged with Cellular One in Bermuda to become CellOne and John oversaw the transition of the Roaming Unit to CellOne, now One Communication.
Vice President Business Development
In Richard’s role as Vice President, Business Development he is responsible for the sales vision of the East End Group of Companies (EEG) which includes Bluewave Bermuda Limited.
Prior to Bluewave and the East End Group of Companies (EEG), Richard was President and CEO of Global Nexus in Bahamas where he was responsible for the vision of the company. Richard was tasked by the board to resurrect the dormant company. He assembled and led a team that successfully built a resilient network and robust sales channels in under 12 months.
Previously, Richard was Vice President of International Business Development at Keytech (now trading as One Communications Ltd.), where he managed contract disputes, network design, regulatory filings, financial modeling and a myriad of other challenges. Richard also held the position of Global Account Manager, a role that required him to negotiate and win corporate contracts and work on numerous product development initiatives for Caribbean-wide delivery. He was the single-point-of-contact between clients and vendors.
As a manager and business owner, Richard was rated in the top five managers in Canada. He developed and delivered individual training programs, allocated team sales targets and inspired his sales teams to increase sales revenue and margin.
Richard is a writer and his works can be found across the Information Communications Technology industry. He has also been honored to speak at industry events covering industry specific topics.
Additional information about the Group is available upon request.
Head Office Contact Information
Telecommunications Networks Limited
69 North Shore Rd